Privacy and Personal Data Protection Notice (KVKK/GDPR)
Information about how personal data is collected, used and protected for transfer, tour and contact requests.
1. Data Controller
This notice explains how Sarigerme Transfer collects, uses, stores and protects personal data submitted through this website, booking forms, tour request forms, contact forms, e-mail and WhatsApp communication.
Contact details:
Sarıgerme Mahallesi 292/4 Sokak
48600 Ortaca - Muğla
Phone / WhatsApp: Please use the current contact information on the Contact page.
E-mail: info@sarigermetransfer.com
2. Personal Data We May Collect
Depending on the form or request you submit, we may collect your name, surname, e-mail address, phone / WhatsApp number, pick-up and drop-off locations, hotel name, travel date and time, flight number, flight time, passenger count, luggage information, child seat request, tour date, adult / child count, special notes, IP address and browser information used for website security.
3. Purpose of Processing
Your personal data is processed to receive and manage transfer or tour requests, contact you about your request, confirm booking details, provide customer support, improve service quality, protect website security, keep operational records and fulfil legal obligations where applicable.
4. Legal Basis
Personal data may be processed based on your request and consent, the necessity of processing for taking steps before a service agreement, legitimate interests such as communication and website security, and legal obligations that may apply under Turkish Personal Data Protection Law No. 6698 (KVKK), GDPR principles where relevant and other applicable regulations.
5. Sharing of Personal Data
Your data may be shared only when necessary with authorised staff, drivers or operation partners involved in providing the requested transfer or tour service, technical service providers such as hosting, e-mail or website infrastructure providers, and authorised public institutions if legally required. We do not sell personal data to third parties.
6. International Services and Communication Tools
Because website hosting, e-mail services, analytics tools or WhatsApp communication may involve service providers located outside Türkiye, limited data may be processed through international technology services. Such processing is used only for communication, security and service delivery purposes.
7. Data Retention
Personal data is kept only for as long as necessary for booking communication, service follow-up, legal obligations, dispute management, accounting or website security. When no longer required, data may be deleted, anonymised or securely archived in accordance with applicable rules.
8. Your Rights
You may request information about whether your personal data is processed, access your data, ask for correction of incomplete or inaccurate data, request deletion or anonymisation where legally possible, object to certain processing activities, withdraw consent where processing is based on consent, and make other requests recognised under applicable data protection laws.
9. How to Contact Us
For privacy and personal data protection requests, please use the current contact information published on the Contact page. Please include enough information for us to identify your request and respond properly.